Shipping policy

At Fruniva, we are committed to delivering your premium dehydrated fruits with care, freshness, and quality. Every order is carefully packed and prepared to ensure it arrives in excellent condition.

Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During holidays, promotions, or high-volume periods, processing times may be slightly extended.

Shipping Time
Delivery times may vary depending on your location and selected shipping method. Once your order has been shipped, you will receive a tracking number to monitor your delivery status.

Shipping Responsibility
Please ensure that your shipping address is complete and accurate before placing your order. Fruniva is not responsible for delays, lost packages, or delivery issues caused by incorrect addresses provided by the customer.

Damaged or Lost Packages
If your package arrives damaged, please contact us within 24 hours of delivery with clear photos of the packaging and product for review. While we carefully package every order, Fruniva is not responsible for shipping carrier delays, lost packages, or damages caused during transit.

Warm Weather Notice
Because our products are made with natural ingredients and may be sensitive to heat, customers in warmer climates should retrieve packages promptly after delivery to maintain product quality and freshness.

Thank you for choosing Fruniva where premium quality and natural indulgence are delivered with care.